- · She didn’t want a sign in the front yard
- · She didn’t want a lockbox on the door
- · She wanted the listing agent to be present at every showing
- · She wanted at least 48 hours’ notice before showings
This was a clear case of too many rules spoiling the broth, or in this case, the sale. I want to be clear—ultimately it is the owner’s house and it’s their choice about what they will allow and not allow as it pertains to the sale. But my advice is to make the home as accessible to other Realtors as possible. If you don’t have a sign in the front of the house, you are missing out on about 10% of the traffic that might come because those passersby might know friends, colleagues and family members who want to move into the area. If there’s no lockbox, you are condemning the showing agent into having to make an extra stop at the listing agent’s office to get the key (and another stop to return it); many agents won’t select the home because they don’t want to bother with the extra stops. But in this case, it’s even worse—the showings would have to be predicated on the listing agent’s schedule of when he/she could be there to let them in. So now we’re limiting the showings because the worlds of the potential buyers, the showing agent *and* the listing agent must align. And of course, be two days or more from the day the buyer indicates they wanted to see the home.
Part of the reason a home doesn’t sell is accessibility. For gosh darn sakes, make it easy for the buyer’s agents to show the home! Don’t make them make extra trips; allow your agent to put a lockbox on the door. (If it’s an e-box, there’s an electronic paper trail of everyone who goes in and out.) Don’t insist the listing agent be there (in my case, a “Home Book” left on premises tells them everything they need to know about the home’s special features.) Don’t be inflexible about too much lead time—you can indicate that you ‘prefer’ 48 hours’ notice but consider less. Often a buyer—especially relocation buyers—might have limits on their time in town. Don’t rule yourself out of being one of the homes they see!
One more thing—lock up your valuables if the reason you want the listing agent present is because you’re nervous about theft. I’ve never had an incident in almost 16 years on the job, but better safe than sorry.